Thread: Problems with Sony Repair/ Rant
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Old 02-09-2011, 03:55 AM   #23
kalex
Zealot
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Posts: 132
Karma: 3248
Join Date: Jun 2007
Device: sony
My PRS-900 was acting weird. Mainly I had 2 issues with it. Fading in sunlight and very bad battery life. I called in to the reader support, explained my issues and first they proceeded to tell me to send in the reader. Working in corporate IT I'm not used to sending something in first so I asked if they had an advanced replacement option. $20 and 2 days later I had an advanced replacement reader delivered and I sent the bad one in same packing as the new one came in. Over all pretty happy
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