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I don't think K2/DXG owners are being unreasonable in the least. It's not as though the readers are years old.
I think I mentioned early in this topic that one of my mobile phones, a 4yo Nokia, got a firmware update a week or two ago. The computer in my 3yo Ford, despite being two or three models old now, stills get updated each service - the voice control system of various functions is way better now than it was three years ago for example.
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