Update: I got an email of someone higher up at Kobo, after I blogged on Teleread about this, and they have refunded me the books. I also told them I had in the past hesitated reporting because I heard that Amazon cuts you off if you complain too many times, and I was assured this was not an issue. If you truly do have a book with mistakes, they want to know about it so they can fix it. That said, the fixing may take some time since they have to wait for the publishers to do it.
|