Quote:
Originally Posted by stargazir
My postal service damaged my Kindle. It was sealed in its original packaging. I placed the box inside a plastic satchel which my postal service use for sending items. It arrived at the destination, satchel in-tact, box squashed and Kindle dented
Does anyone have any idea how Kindle Customer service would deal with this? The fault lies with my postal service however I could possibly argue that the Kindle packaging was insufficient however I don't really want to do that. Do they have options to buy-back damaged units and provide a discount on a replacement?
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I would say go with making a claim via your postal service if you had insurance, Amazon I would imagine say it was sent at your risk.