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I love my DX and don't care about the upgrades but I find the "Amazon didn't promise" apologist responses pretty unrealistic.
The fact is that the Kindle, DX or otherwise, is seen as a single product line. Out of that product line the cost of the DX is so disproportionate that a consumer is well justified in seeing it a premium product. Nothing in the marketing of these products suggests that the DX will not be maintained feature compatible with its smaller sibling. Moreover, whether you were happy with the device when you got it, growing discontent is reasonable the the product is not kept current with the newer firmware. I promise you that for any product category be it a S-Class Mercedes or a high end computer, the consumer will be furious if lower priced products are updated with new features and the more expensive product is not.
In my opinion DX owners have every reason to be upset by Amazon's lack of updating and should allow this to color their future purchasing decisions. Furthermore, they should let their discontent be known so potential buyers can make a more informed decision. This in turn may perhaps get Amazon to show a bit more care for their DX users.
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