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I sent an email to Pocketbook and they forwarded my problem to the service center, THAT was about ten days ago....still NO WORD. i assume that I would have to pay for shipping both ways, Two year guarantee...interesting. I only read about 5 books on it and used the power button only for key lock and occasional shutdown. I have only had the PB360 since December of 2010. I actually chose it over quite a few readers. It was my fourth reader and has gone form being one of the best to one that I will NOT recommend to anyone. Got an OPUS this weekend. Not as fancy but the Power button seems to at least be designed to last. At least I helped Pocket Book pay for some of their electric bills in NY.
ta for the news. yes.. started to read some of the negatives of the PB devices...maybe I should have read more of them.. Have owned 5 ereaders up to now and never had any problems... till the PB360....
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