Quote:
Originally Posted by coinín
So...
As someone who works in both books and electronics and actually knows a thing or two about ereaders, I am a rarity?
Damn.
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My sarcasm detector just went off, you are a rarity if you know the products you are selling better than the general public. I remember years ago when sales people were expected to study and research the products they sold.
So if you think knowing your products is bad, then might I suggest a career in a different field, HR perhaps?
The only thing I hate more than a sales person that doesn't understand what they sell, is one who is wrong about what they sell and spend as much time trying to convince you as they did their boss who didn't have a clue either.
In this day and age most consumers are better informed than the average sales person and this is a good thing for the customers but bad for the sales staff, the bar is much higher now. Customers should always be as informed as they can be, in the old days that meant asking a trusted friend or colleague that owns what we want to buy. Now we have the internet with its forums, reviews and a handful of other ways to research the products we want, this of course comes with its own set of pitfalls, who do you believe?
I rarely help other customers out, other than to sometimes point them in a different direction when looking for something. I look to old for customers to believe I would know about this new technology.