Quote:
Originally Posted by sovre
duncann,
I am now even more in wonder that you were able to do this.
Following up, I spoke to a sales specialist at their call center and also spoke personally to a manager at my local best buy about the possibility of discounting the reader for the price of the unavailable cover. Everyone I spoke to was totally unyielding. "Not possible." "Our hands are tied." etc.
I don't think such a response is the best way to keep or gain customers, in light of the promotion they are running. But that's how they're doing it.
I was also told the following: prices are locked into the system by the manufacturer and they wouldn't be able to change them even if they wanted to. All of this considered, it's pretty amazing you effortlessly walked out with a discounted 950. You were clearly in the right store at the right time.
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I find it odd they said their prices are locked by the manufacturer because when sony was discounting the the 950 to 249 in January My local best buy wouldnt because they " Dont price match the manufacturer only local competitors" Which the 800 number confirmed. They wouldnt even price match another best buy because it was out of their district.
JJ