MobileRead Forums - View Single Post - Sony PRS-950 deal at Best Buy

sovre · 02-05-2011, 10:17 PM

duncann,

I am now even more in wonder that you were able to do this.

Following up, I spoke to a sales specialist at their call center and also spoke personally to a manager at my local best buy about the possibility of discounting the reader for the price of the unavailable cover. Everyone I spoke to was totally unyielding. "Not possible." "Our hands are tied." etc.

I don't think such a response is the best way to keep or gain customers, in light of the promotion they are running. But that's how they're doing it.

I was also told the following: prices are locked into the system by the manufacturer and they wouldn't be able to change them even if they wanted to. All of this considered, it's pretty amazing you effortlessly walked out with a discounted 950. You were clearly in the right store at the right time.

02-05-2011, 10:17 PM	#6
sovre Zealot Posts: 112 Karma: 10 Join Date: Dec 2010 Location: United States Device: iPad Mini; iPhone; Kindle Paperwhite (10th gen)	duncann, I am now even more in wonder that you were able to do this. Following up, I spoke to a sales specialist at their call center and also spoke personally to a manager at my local best buy about the possibility of discounting the reader for the price of the unavailable cover. Everyone I spoke to was totally unyielding. "Not possible." "Our hands are tied." etc. I don't think such a response is the best way to keep or gain customers, in light of the promotion they are running. But that's how they're doing it. I was also told the following: prices are locked into the system by the manufacturer and they wouldn't be able to change them even if they wanted to. All of this considered, it's pretty amazing you effortlessly walked out with a discounted 950. You were clearly in the right store at the right time. Last edited by sovre; 02-05-2011 at 10:29 PM.