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After reading around the forum and other sites I am left the impression that eInk screens are an extremely fragile piece of technology. I am still clueless about the cause of the damage, i.e. the force that caused the screen to crack. However, judging by the number of people in similar situation it seems that this type of accidental damage is quite...common. Another question is whether the eInk device manufacturers take the necessary steps to precaution their customers about the "unique" durability profile of their products (at least throw in a case for five sake!).
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