Quote:
Originally Posted by janvanmaar
I second that. I have never tried to call them but their online support was completely useless. I have just given up (they do not have a call centre in the Netherlands and they do not call to the Netherlands, so I would have to call abroad - too much hassle). A company in the online business not being able to provide an online customer service is very disappointing for me, especially after all those prayers to their customer services I heard...
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I don't know about the Netherlands, but they called me up automatically after I'd send a mail to them. (I'm Danish)
I have so far only received superb service from Amazon. They are my most used shopping site to date.