[GrandmaVS]

I updated the firmware on my 7" color Libre this morning...version 1.15...and then it wouldn't work. I couldn't get into the setup and it kept flashing on and off. I reinstalled the firmware, but it still didn't work. I ended up with a solid gray screen with nothing on it. I managed to find an earlier firmware version on my pc and and now have version G17.2.0 installed again. I was trying to upgrade the reader because the sound is so faint that I have to use ear buds to hear anything. I have notified Aluratek about the problems I encountered with the v.1.15 firmware.

Update:
When I phoned the Aluratek help desk, they tried to connect remotely to my computer and get the new firmware working. I have so much security on my computer that that didn't work - only caused some problems with my computer. They said it must be a hardware problem and I could mail it to them for repair.

I reinstalled it several times with the same result. The latest upgrade is supposed to correct the sound issue and add Chinese characters. The last upgrade I did was supposed to improve the sound, but I can't detect any difference. If anyone manages to install the v.1.15 firmware, please let us know.