Quote:
Originally Posted by gregr209
I think the crazy pricing is accidental too. I almost said something to the Kindle support guy I talked to today about my Kindle but decided not to.
[NKR (Not Kindle Related) - tlrwley, holy cow it is a small world!!!! Two Kindles in Tracy! That is crazy. I always have mine out at the gym and have people always asking me about it. We might be seeing more around time soon :-)
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You missed a good opportunity to get heard since most big places have their phone services under supervisor listening. Make your points curteous and you'd be surprised what might come out of it.
It happened to me last summer. I wasn't happy with my internet provider so I dumped them for an other. Then they sent me a $150.00 bill for breach of contract; which wasn't quite true since the service had gone on from year to year after the expiration of what I had signed. To get info I had to call in, then I had to explain why I did not need their sevices anymore. Everything went calmly and curteously, even my telling that all my surroundings would know of their ways of doing. I paid them and shut up. One month later I got my check back with excuses. But I'm not going back to them ever.