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People are stupid. I started out this shift telling my cashiers to politely tell people that they could take their carts to the entrance, pull their cars up and we'd load their groceries into their cars. After about the sixth reply of, "Oh, I'm tough, I'll take them out to the car" I got blunt with them, and informed them it wasn't THEM I was thinking of, it was my cashiers who don't need to be trying to push carts through deep snowdrifts in negative zero weather! After following about three people outside and taking their carts from them (dramatically shivering the whole time), some of them finally got the idea.
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