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no - I'm saying that for the new devices they needed/desired a certain level of quality control that was unavailable from Netronix at the volumes they needed. What was "good enough" a year ago isnt any longer.
It's neither cynical nor myopic to put out new products that are better than your previous products. I agree that the 302 situation is not up to the standards their customers expect and it should be addressed before any other customer service issue. But problems with existing product can not hinder the design and production of new product.
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