Originally Posted by Rocketman
My strong advice is do not buy from iRex. I purchased an iLiad, 800 and DR1000 from them and they are all orphans outclassed by pretty well everything else out there now. They turned out to be a terrible comapny to deal with so buyer beware if you send them money. On the bright side, a few fanboys here will warm your heart with unfounded optimism of their always potentially but never happening bright future.
I am very dissapointed with IRex and if they hired the same bunch back, save your money and buy something else.
I sent my DR1000 in with a defective screen. After a month or so they agreed the screen was defective but did not have any replacements available so I had to wait. Then comes news they have closed down. That is followed by a message there is nothing wrong with my DR1000 (?!!) and it is sitting on a shelf. If I want it, I have to arrange somehow for it to be picked up in the Netherlands or it will be scrapped within a week of this message. And there is noone to package it either. I write back a nasty comment on customer service and state I do not know how to arrange such a thing and am told 'thanks for the free DR1000 seeing as you don't want it'.
Never again with that gang. Buy something else.
|