Quote:
Originally Posted by SameerH
Hey guys, send me your ticket #'s (shasan at kobobooks dot com) or post them here, and I will get them looked at.
We are ramping up our customer care to meet the growing demand. It certainly has been a challenge but we are fixing it.
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I have been vocal of Kobo's mistakes in the past, but users such as SameerH that log in and help out through these forums really makes you appreciate a small company like this. Kobo is nowhere near greatness but efforts such as this are great.