Personally, I don't see what the big deal is. Sony has one of the lousiest interface of any ebookstore and for years they didn't even offer a workable solution for people with Macs.
When I had my PRS-500, I never could buy a single book from Sony because their store did not work with Macs. If it weren't for Calibre, my 500 would've been useless. Even when they finally did offer a store for the Mac, they didn't fix it to work with older readers.
Bottom line is Sony shouldn't be crybabies considering the stunts they have pulled.
Years ago, I had a Sony Vaio laptop. It didn't have a cd/dvd drive. One day I had to do a complete reinstall from the system recovery disks. To do so, I had to buy their $200 proprietary external drive. You couldn't use a regular external cd/dvd drive.
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