Thread: Kobo CS: Do they even READ your question?
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Old 02-01-2011, 02:07 PM   #9
SameerH
Product Manager
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Posts: 487
Karma: 590887
Join Date: May 2010
Location: Toronto
Device: Kobo Aura H2O
Hey guys, send me your ticket #'s (shasan at kobobooks dot com) or post them here, and I will get them looked at.

We are ramping up our customer care to meet the growing demand. It certainly has been a challenge but we are fixing it.
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