Quote:
Originally Posted by Catlady
My thoughts exactly! Too many people seem to have been drinking the Amazon Kool-Aid.
Ditto. Though for me, it wasn't even a specific choice not to buy other items from Amazon--that just happened as a consequence of my spending less time on the Amazon site and a mental shift from Amazon being my go-to store.
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I can't speak for others, but I don't drink Kool-Aid, lol. I figure all businesses can choose how to serve customers (within the law, at least). If they make decisions that lead them to fail, shrug -- that's how the marketplace works. So if Amazon, Apple or whichever company suffers for their own crummy decisions, too bad for them.
I use whichever company serves me best, but I'll switch if someone else can do better. I think customer loyalty is illogical. I'm loyal only to myself as a consumer. That doesn't keep me from objectively recognizing that a company is performing well, even if I don't use that company.
The funny thing is, I rarely ordered from Amazon before I bought a Kindle. Now, I buy a lot from Amazon -- not just e-books. Since I look at the site for Kindle books all the time, I started looking at other things there, too.