Quote:
Originally Posted by Piper_
I think they should do both. 
When consumers share their thoughts with the public, it allows them and everyone else to get a feel for how much public support there is for the idea. |
Easy enough. When B&N introduced its iPad app, a few of us here noted that it lacked an easy brightness setting. So I contacted B&N and asked whom such requests should go to. Then I posted the e-mail address so others could contact 'em, too. Shortly after, they added that feature.
Who knows how many contacts it took, but it was quick and easy.
Basically, I suggest that people tell companies they have money to spend, and X is keeping them from spending it. Companies still might choose otherwise, but money is a good motivator.