Quote:
Originally Posted by Maggie Leung
I think it's useful to contact companies about products I want, rather than to post on a forum that they probably don't monitor. Not that posters aren't free to complain all over the place, of course, lol.
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I think they should do both.
When consumers share their thoughts with the public, it allows them and everyone else to get a feel for how much public support there is for the idea.