|
The best part about my current customer service experience with Amazon was that I didn't need to send the broken one back first before I got the new one. That is just awesome since the one I currently have still works and is readable. I couldn't imagine a day without my Kindle now :-)
So I am impressed with how Amazon has handled this...one other note...it was weird pressing the little pop-up box on the Amazon support site and having my phone ring.
Greg
|