Quote:
Originally Posted by tzooka
Thank you guys for your answers,
I took your advice and spoke to Amazon’s customer service. should have done that much sooner .
just as Kindlekitten said, they were extremely helpful . they will send me a new kindle to Israel free of charge. They will also pay for the pickup and shipping of my frozen kindle back to the states.
I will still need to have someone send it to Costa Rica though, because knowing how things work in the remote area I’m going to be staying there, sending it directly from Amazon would have resulted in a very big headache with the customs. But this is entirely my fault for not calling them sooner. If I had spoke to them on the day it happened there is a chance it could have been delivered in time for my flight.
I guess I just couldn’t believe I won’t be able to get it to restart by myself.
|
a mixed blessing I suppose. glad it worked out for you sort of!