Hi! I purchased a Literati a couple of days ago and everything was running smoothly until about 1 hour ago when I connected via WiFi for the first time to try downloading.
I connected with no problem but right away received a message that there were important updates that needed to be downloaded. I did that without a problem and was instructed to restart.
I turned off the unit but found that this time, unlike previous times, I had to hold down the off button for about 10 seconds before the unit would turn off, previously it only required a slight tap.
I turn it back on and it is frozen on the first screen that displays the name and Sharper Image.
I pushed the reset botton on the back only to have the main screen still frozen,
I was so pleased with the ease of connecting to WiFi and the problem free download and now I am ready to take this back to the store.
Does anyone have a suggestion?