Quote:
Originally Posted by paolamanzini
many thanks for being so quick, just done that - it is weird, because if the device is not attached, I can create a catalogue (and send it to the device later).
Edit: the ticket number is #8651, I did not put my name in (I guess I should have put it in the "owner" box)
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I am the owner, I already changed it.
You need to create the debug log with the same conditions that cause the error. Do it again, attach the debug log with the error information to the same ticket (don't open a new one).
G