[sabadog]

I know there are literally dozens of posts about my problem, but unfortunately I find the solutions difficult to follow (nearly 80 and of course not particularly adept with the computer). This is the message I get when I connect my Kobo to Calibre:

Error communicating with device

database disk image is malformed

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 64
in run
File "site-packages\calibre\gui2\device.py", line
in run
File "site-packages\calibre\gui2\device.py". line
307, in books
File "site=packages\calibre\devices\kobo\driver.py" ,
line 212 in books
File "site-packages\calibre\devices\kobo\driver.py",
line 628, in sync-booklists
File "site-packages\calibre\devices\kobo\driver.py",
line 512, in update-device-database-collections
DatabaseError: database disk image is malformed

I am in touch with Kobo, but so far the suggestions from the helpers haven't solved the problem.

Please could someone set out for me a step by step solution to this problem? I have done a factory reset but this didn't help with Calibre though it meant that ADE would recognise the Kobo; however although it seemed that ADE was transferring books in fact they don't seem to be there.

Incidentally, I am using the non-wireless Kobo on Windows XP service pack 3

Thank you