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Just saw this post on the B&N board (posted a few minutes ago):
"Hi all, I was have the same problem has the rest of you for the past few days. I decided to call B&N today to try and get it sorted out. Apparently, the download link for the update posted on their site was faulty yesterday. I was told to redownload the file and it worked right away. Keep in mind the the file name must be exactly Sideload_update . Make sure there is no (1), (2), etc. after the file name."
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