Quote:
Originally Posted by Lynn W
I had exactly the same problem this week with a PRS 350, ereader was fine the previous evening, went to turn it on in the morning and screen display was broken (no sign of surface damage), it's only a month old. We have no cats and have been extremely careful with the reader. The retailer refused to exchange it saying it was our fault. Has anyone got any further ideas on this? I don't want to buy another without knowing what caused this as it may happen again.
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Oh, poor Darling! Actually I can't offer any advice but this is awefull! I would be devastated and furious if it weren't my fault. Hope you find some more people to build a case and get a replacement!!!
I cross my fingers for you
Poppaea