Sony made good on BAD promotion
Hi all,
I have been fuming about the HOLIDAYGIFT promotion, too, as I made a lengthy trip to a Borders store that still had some stock available of the PRS-505 (several near me were sold out).
As many others experienced, I too received an error message that the limit had been reached. Furious, I emailed Sony and received a note back 5 days later essentially referring me to the terms of the promotion: in short, SOLD OUT, too bad!
My response to them was similar to those posted here; as a technology company, and Borders being an online retailer for many years now, they both certainly should have known how to keep this promotion out of the hands of those who didn't qualify for the credit. The fact that the code spread virally, and people took advantage of it (unscrupulously, IMHO) doesn't make that my problem. I followed the rules, and I lost out. What's wrong with this picture?
Anyway, long story long, Sony sent me a one-time use code today for the $50 credit. Precisely what they should have done with their point of sale system at Borders to reduce fraud, which is what moochers were committing.
Thought I'd fill you in.
Difs
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