Quote:
Originally Posted by astrangerhere
Not true. I've had wonderful experienes with customer support, both phone and email, as have many on the actual barnes and noble threads. I do not have the email address on hand, but I am sure you can find it easily by a search of the Nook subforum of the bookclubs.barnesandnoble.com board. You do not have to register to search the forum.
|
Which part exactly is not true?
The note about email is right here in this very useful FAQ:
http://bookclubs.barnesandnoble.com/.../567545#M22516
"Don't bother e-mailing; that gets you an automated response facility."
Customer support via email is non-existant, that's a fact.