Quote:
Originally Posted by Jim Lester
If you didn't see my post #42 (in response to JSWolf's post), please go check it out. Also check out JSWolf's post as well - he was pretty much spot on, given what you described (works for one user on the machine, but not the other), some firewall, AV or other security settings would appear to be the culprit.
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fwiw, I recall McAfee specifically mentioned as a possible problem.
@Gentlemanbeggar- have you opened a case via the web (I posted a link early on). Adobe resolved my "too many activations" problem overnight.
If your wife's ID is reset, do you have a 2nd computer to work from? I'm thinking if something is wrong with your wife's pc, and has problems writing to the registry (or wherever the ID is "remembered") it might be a good idea to start with a different pc.