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Old 01-25-2011, 10:55 AM   #36
JSWolf
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Posts: 80,225
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Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by gentlemanbeggar View Post
Well, thanks to Adobe's ineptitude, the ebook reader world has potentially lost a very lucrative customer. TWGW (The World's Greatest Wife) has sworn off e-reading entirely because of a glitch in the Adobe DRM. She bought a book last night from the Kobo site. It was an Adobe Digital Editions ePub. Well, she went to download the file and when ADE came up, it asked her to activate her computer (like it has every time she's opened the program)--so she typed in her adobeID and password...

"Too many activations"

So now, we have to submit a trouble ticket to Adobe and ask them to reset her activations. That will allow her to get the book, but after she logs into the program 5 or 6 times, she's just going to get locked out again. I've searched the web and the only discussion I can find of this same issue had its last post over a year ago. The only solution I've seen thus far is advice from a senior adobe tech saying "create a new user account and reinstall ADE under that user name." ಠ_ಠ

I really despise DRM. It's stuff like this that makes honest people into pirates.
I'm thinking maybe you have some security software and when ADE went to write to the registry, you may have answered the request incorrectly and thus, your security software isn't allowing ADE to work properly. If you did, having Adobe reset your account is not going to truly fix things.
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