Quote:
Originally Posted by user_none
I see the quality around calibre support having gone down a bit and I think it's two fold. Current users not taking the time to think how an answer of "This has been answered use the search" is taken by a new user. Many of those new users had enough trouble just trying to register for a forum account and don't really know what to search for. I always try to think how my answer will be taken before posting and I always try to remain positive. It doesn't always happen but that's my fault when it does.
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I see your point. I'm actually guilty of that, I believe. Maybe the regulars should feel at least a little like staffing a hand-holding, full-service support desk
