MobileRead Forums - View Single Post - PRS-950 Sony 950 won't connect to Macbook

abigailabear · 01-21-2011, 06:23 PM

Was anyone ever able to solve this problem? I have been going back an forth with Sony since November and have yet to have my reader be recognized by my mac. I have uninstalled/reinstalled the sony reader software, done soft and hard resets, tried different ports (i even took it to the apple store for them to be checked), changed the language and turned off my IR...I've spent countless hours on the phone with Sony and no one is able to help they just say use it as a wireless device - my husband said this is like buying an expensive care and only using in it in drive, never reverse! If anyone can help I'd appreciate it - Sony engineering is supposed to get back to me within 72 hours - but they don't seem to know how to trouble shoot their own devices so I'm not holding my breath.

01-21-2011, 06:23 PM	#24
abigailabear Junior Member Posts: 2 Karma: 10 Join Date: Jan 2011 Device: PRS 950 Sony	Were you ever able to connect? Was anyone ever able to solve this problem? I have been going back an forth with Sony since November and have yet to have my reader be recognized by my mac. I have uninstalled/reinstalled the sony reader software, done soft and hard resets, tried different ports (i even took it to the apple store for them to be checked), changed the language and turned off my IR...I've spent countless hours on the phone with Sony and no one is able to help they just say use it as a wireless device - my husband said this is like buying an expensive care and only using in it in drive, never reverse! If anyone can help I'd appreciate it - Sony engineering is supposed to get back to me within 72 hours - but they don't seem to know how to trouble shoot their own devices so I'm not holding my breath.