Thread: Globe subscription -- anyone not get their "paper" this morning?
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Old 01-21-2011, 03:27 PM   #7
Mememememe
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Mememememe knows the square root of minus one.Mememememe knows the square root of minus one.Mememememe knows the square root of minus one.Mememememe knows the square root of minus one.Mememememe knows the square root of minus one.Mememememe knows the square root of minus one.Mememememe knows the square root of minus one.Mememememe knows the square root of minus one.Mememememe knows the square root of minus one.Mememememe knows the square root of minus one.Mememememe knows the square root of minus one.
 
Posts: 98
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Join Date: May 2010
Device: Kobo
Quote:
Originally Posted by taming View Post
Open a ticket on http://help.kobobooks.com. You will immediately have a ticket number, if you don;t have a better response within a few days, you can try bringing it up to staff at http://getsatisfaction.com/kobo.

The phone and first level web response is done under a contract with NuComm. The staffing at GetSatisfaction.com is done by Kobo employees. Just be sure to give your ticket number in anything you post on get satisfaction.
Thanks, Taming. I already opened up a new ticket, so I'll see what happens.

I was going to ask if the online support was outsourced -- now I know. I wasn't aware there was a "Get Satisfaction" option -- that's helpful info.
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