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I have a DR800SG. It started getting a line out error a few months ago and very quickly that changed to a completely dark grey screen where you can't see anything but the grey. When you first turn it on you can see that the screen really does look to be OK so it might not be a hardware error. I bought a Nook to replace my iRex but I really want my iRex back. The Nook is a nice reader but doesn't really compare. I also have a line of dead pixels on my Nook and their software support have told me that it normally isn't hardware and have give me a long software procedure to try and reset the device. I haven't tested this yet. It did make me think that my iRex issues might be software related also.
I am really hoping that there is a possibility that I could do something with my iRex but I have no idea what else to try. I tried taking out the battery and that didn't do anything.
If anyone ran into this before and got a detailed restart procedure from iRex let me know?
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