Quote:
Originally Posted by jessicalynn
This post is utterly ridiculous. So is a website charging someones card for an ebook and then not making the book available to them. If this happened to me I would be livid as well. As someone else stated, part of the appeal of ebooks is instant availability. The original poster has every reason to be upset.
Barnes & Noble had better get their act together is all I can say.
I also don't understand why people keep bringing up amazon. This problem has absolutely nothing to do with amazon or kindle!!!
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I'm not saying the person shouldn't be upset or frustrated, I would be too. My point is the OP went on and on about "How could something like this happen, especially to a major company" something you would expect from a fly by night operation.
I was merely point out that this happens to everyone. Systems crash, glitches happen.
Just last week Bank of America's website went down in areas throughout the NorthEast. No one could do any online banking. Was I frustrated? Sure I was. Did I run out seek out forums and start threads at how could this happen to a major corporation and how they had better get their acts together or else? No of course not. Things happen.
Amazon's system has gone down, Apple's has gone down. Walmarts has etc etc.
But Barnes and Noble's go down and now they need to get their act together?
The OP's thread is about the bewilderment at how this could have to a major company. And my point is not only does it happen to major company's it happens to ALL major companys.
To single out and demonize Barnes and Noble is something of a double standard don't you think?