Thread: The Vent and Rant Thread
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Old 01-20-2011, 04:53 PM   #14832
Pookeysgirl
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Quote:
Originally Posted by Rumpelteazer View Post
Just got an email from Lush.co.uk that between October 4 and December 25 their website was comprimised. During Christmas they found out and tried to get rid of the security problem but they still had problems. They advice everybody who ordered between October 4 and today to call their credit card company to report the problem and check if they had any money taken.

I ordered twice in that time, using my father's CC. This morning our bank called but my father was visiting an elderly customer and the bank promised they would call back but they didn't. Luckily our card has been blocked since the start of the year (for other reasons) so hopefully nothing has been taken.

I just feel guilty now. I always try to be carefull with CC, Paypal and bank things. I only use it on trusted sites. I'm also mad at Lush for not notifying people earlier! My father is going to call the bank tomorrow (they know about the problem I read of the Dutch forum) and hopefully everything is okay.
I hope everything works out for you! Just remember that no matter how careful you are, these things can and will happen. I've had my bank card compromised a few times and I always protect my pin and only used stores that I thought I could trust. Don't feel guilty
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