MobileRead Forums - View Single Post - Adobe Digital Editions--Aaaarrrr!

gentlemanbeggar · 01-20-2011, 09:37 AM

Well, thanks to Adobe's ineptitude, the ebook reader world has potentially lost a very lucrative customer. TWGW (The World's Greatest Wife) has sworn off e-reading entirely because of a glitch in the Adobe DRM. She bought a book last night from the Kobo site. It was an Adobe Digital Editions ePub. Well, she went to download the file and when ADE came up, it asked her to activate her computer (like it has every time she's opened the program)--so she typed in her adobeID and password...

"Too many activations"

So now, we have to submit a trouble ticket to Adobe and ask them to reset her activations. That will allow her to get the book, but after she logs into the program 5 or 6 times, she's just going to get locked out again. I've searched the web and the only discussion I can find of this same issue had its last post over a year ago. The only solution I've seen thus far is advice from a senior adobe tech saying "create a new user account and reinstall ADE under that user name." ಠ_ಠ

I really despise DRM. It's stuff like this that makes honest people into pirates.

01-20-2011, 09:37 AM	#1
gentlemanbeggar Member Posts: 15 Karma: 10 Join Date: Oct 2010 Device: Nook Simple Touch (unrooted)	Adobe Digital Editions--Aaaarrrr! Well, thanks to Adobe's ineptitude, the ebook reader world has potentially lost a very lucrative customer. TWGW (The World's Greatest Wife) has sworn off e-reading entirely because of a glitch in the Adobe DRM. She bought a book last night from the Kobo site. It was an Adobe Digital Editions ePub. Well, she went to download the file and when ADE came up, it asked her to activate her computer (like it has every time she's opened the program)--so she typed in her adobeID and password... "Too many activations" So now, we have to submit a trouble ticket to Adobe and ask them to reset her activations. That will allow her to get the book, but after she logs into the program 5 or 6 times, she's just going to get locked out again. I've searched the web and the only discussion I can find of this same issue had its last post over a year ago. The only solution I've seen thus far is advice from a senior adobe tech saying "create a new user account and reinstall ADE under that user name." ಠ_ಠ I really despise DRM. It's stuff like this that makes honest people into pirates.