MobileRead Forums - View Single Post - Have you had major problems recently with your Sony Reader?

PHugger · 01-03-2008, 06:15 PM

I've documented my problems in THIS THREAD.

Sony Repair Service felt that it was not covered under warranty and offered to fix it for 90% of the purchase cost. There was a happy ending thanks to a Sony executive that I tracked down and asked for help. I would highly recommend purchasing the Sony extended warranty that cover accidental damage so this won't be an issue. I guess the delicate nature of these displays is not just a Sony problem and an extended warranty is a good idea for any brand.

PCH

01-03-2008, 06:15 PM	#2
PHugger Connoisseur Posts: 94 Karma: 8443 Join Date: Oct 2007 Location: NJ Device: Kindle 3G, Sony PRS-505	I've documented my problems in THIS THREAD. Sony Repair Service felt that it was not covered under warranty and offered to fix it for 90% of the purchase cost. There was a happy ending thanks to a Sony executive that I tracked down and asked for help. I would highly recommend purchasing the Sony extended warranty that cover accidental damage so this won't be an issue. I guess the delicate nature of these displays is not just a Sony problem and an extended warranty is a good idea for any brand. PCH