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Old 01-19-2011, 04:43 PM   #14802
Steven Lyle Jordan
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Amazon continues to take the hard line and blow me off. This is our latest exchange:

Quote:
Hello Steve,

My name is Mike and I'm a senior member of our Communities team. A significant part of my job consists of deciding if tags adhere to our guidelines. As such, I reviewed this tag.

This tag falls within our posted guidelines. We won't remove it and we aren't able to consider the removal of this tag any further. Please take a look at our posted guidelines for information about acceptable tag content:

http://www.amazon.com/gp/help/custom...odeId=16238571

We appreciate your understanding.

Best regards,

Mike M.
Amazon.com
Your feedback is helping us build Earth's Most Customer-Centric Company.
Quote:
Mike M,
No, I DO NOT understand, nor appreciate, your attitude about these tags. Based on Amazon's posted guidelines:

"What tags shouldn't I use?

By default your tags are public so everyone can view them. You should not use:

* Profane or obscene language, inciting or *spiteful* tags "

The "DRM infected" and "DefectiveByDesign" tags are, in fact, "spiteful" tags, being used specifically to suggest my books are using DRM, an effort to adversely affect their sales, as well as being downright lies. This is a slur against me, as I've avowed not to use DRM in my books, and have never done so, as those familiar with my work will attest. Someone has targeted me and my book and seeks to directly hurt its chances of sale by blatantly lying about it, and me... if that's not the definition of "spiteful," I don't know what is.

So go ahead... blow me off. Amazon has consistently shown absolutely no interest in the state of those authors who publish through its site, while the big publishers get all its attention and consideration. But of course, I already knew that... this just counts as another indication of Amazon's clear disdain for independent authors. Something for me to remember when it comes time to publish my next book.

Steven Lyle Jordan
Sigh... considering the pathetic sales I get through Amazon, I wonder why I even bother...
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