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Old 01-18-2011, 09:23 PM   #1
danr
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danr began at the beginning.
 
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Having a problem with iTunes Connect account

I signed up to be an iTunes content provider with my iTunes Apple ID. I was approved, logged in, set up contracts, and downloaded iTunes Producer. Now, however, when I try to log in with that Apple ID, I get the error*message, "Unable to find registered user with username [[username deleted]] (1001)."

Thinking that somehow that ID had gotten deleted from the database, I tried to register again with that ID, but now I get these error messages:

"Legal Entity Name entered is associated with an existing provider. Please choose a different one."

and

"A publisher with this U.S. Tax ID has already applied to distribute content on iBookstore. To manage your iBookstore content, log in to iTunes*Connect with your existing account. Or try again with a different iTunes Store account."

What's really frustrating is that I've called and e-mailed Apple multiple times about this, but no one that I've been able to connect with knows anything about iTunes Connect accounts. Does anyone have a phone number or e-mail address where I can get some support?

Thanks,

Dan
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