Quote:
Originally Posted by adfleisher
I ordered on day one, and enjoyed my Kindle enough to mothball my Sony 505 and Sony 500 without any question. But then, less than a month after recieving it, it just died. That was December 18th, and here we are just hours from the new year and my replacement still hasn't even shipped, despite assurances from support when I first called that I would have it within 7 busines days, and assurances just this week that it would ship no later than today. They can't even tell me when or if they will have a replacemet to send me now, more than 3 weeks after I called in my problem. Not the kind of support I expected on a product that was hyped so highly and looked to be a game changer in the industry.
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I also am awaiting shipping of a replacement. I am supposedly getting 1 day shipping, but the only problem is that they won't estimate a delivery until a month to a month and a half from today.
I don't blame Amazon, I think they have no choice but to send it when they get it.
Dennis