Quote:
Originally Posted by Alan
My point is: Please to not outsource an important part of the development process to the customer. Testing is part of the development process. You will never find all bugs, that's for sure. But you can at least eradicate the big and crunchy ones before you begin to ship your product.
|
I agree they might have added more features, but we don't know what situation they were in - they might as well have said: If it sells, we'll work on it, we have to eat too, we can't spend another half a year developing the product we don't know if anyone will then buy at all.
I believe none of the bugs ever happened to anyone in Bookeen before they shipped. My work is a bit similar - I port games from Windows to MacOS. Recently we released a new game, rather known, after testing it for 6 months on variety of Mac models. Shortly afterwards, Apple released a new line of Macs - and the game doesn't run at all on any of them. I agree the situation isn't quite parallel, but it's similar in that I have no new models to test on (too expensive to buy), and Bookeen has no units exhibiting the problems (users have them), and has to locate them in their storage somehow before they can start finding out what's wrong. Maybe the test units were more carefully produces... It's not like every company out there has infinite amount of resources to polish the product.