Quote:
Originally Posted by taming
Dan--the support site on Kobobooks.com is not really the place Kobo is providing day-to-day support any longer. They opened http://getsupport.com/kobo a few months ago.It hasn't been widely publicised, and it is possible that doing support this way is still kinda sorta beta-ish.
Kobo staffers were very clear that they knew their CS was a gong show and it seems like they have worked hard to improve things. They took forever to get through the backlog, but they seem to be getting there. |
The requested page could not be found.
Looks like the support page is not working very well. Maybe they closed it know it's a bad idea to have support away from the main website.