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In the state where I live we have a really very fair return policy, which all retailers MUST adhere to.
If a product does not perform the function for which it was sold (ie it's defective) it must either be replaced, repaired or a full refund supplied (with receipt of course!). The customer chooses ...
even if the product has been opened. how the hell else can you tell if it's 'defective'.
sounds like chapters are easier to deal with than borders.
Last edited by mamasue; 01-17-2011 at 07:33 PM.
Reason: spelling
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