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Old 01-17-2011, 04:32 PM   #1
Junior Member
clownhandy began at the beginning.
Posts: 2
Karma: 10
Join Date: Dec 2010
Device: Velocity Cruz
Hi! New e-reader & issues

I purchased a Velocity Cruz and became very frustrated navigating it and purchasing from Borders. I had very long waits [/B]getting customer service "experts" with both Velocity and Borders, only to be told by their "experts" couldn't help me. I was unable to get my e-mail from the icon, couldn't delete duplicate and unwanted items. from Borders couldn't get the book I ordered, and forget trying to get a credit or refund! Wven their surpervisor was clueless. Needless to say, I was so frustrated I returned it! Can anyone tell me what e-reader is better than this one please! I loved being able to read what books I could get, wi-fi, etc! It's the "simple" things that should have been obvious no one could tell me how to do on this Cruz. Very dissapointed in Borders and Velocity.
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