Thanks for the replies guys.....
The problem that I have had was that it froze at the startup cybook screen.
Resetting it and even the suggestions made by Derek did not work.
This was after 5 days of minimal use and happened while reading a preloaded book.
It has gone back to Bookeen and/as they have not encountered this problem before.
Though what I'd said before on another thread stands...it looks that there are a number of problems (though those with working machines are unlikely to be lurking around forums----more likely they're reading with it).
Could be manufacturing +/- software issues.
Well I wouldn't know, as I'm no engineer.
I do hope Bookeen sort it out as they've got an incredible product.....though expensive......not having it after just 5 days showed how useful it is
