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Old 01-16-2011, 04:47 PM   #19
MikeLC
Chapter/Indigo Employee
MikeLC began at the beginning.
 
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Posts: 47
Karma: 12
Join Date: Nov 2010
Location: Toronto, Canada
Device: Kobo iPhone, Kobo Wifi, Kobo Touch Ereader
The issue with faulty or broken screens is in the initial assembly of the device, if the cables in the back of the screen are not connected properly they can come loose and cause you to have a broken screen effect that people are seeing on their Kobos. This being unfortunate as majority of them were gifts means that people will simply have to bring the Kobos back to the stores to exchange for a new ereader.
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